Terms of Use

Orvanp™ is owned and operated by Shenzhen Yuechen Technology Co., Ltd.

Legal Company Name: Shenzhen Yuechen Technology Co., Ltd.
Business Address: Room 698, North Block, CEC Lighting R&D Center, No. 010 Keji South 12th Road, High-tech Zone Community, Yuehai Subdistrict, Nanshan District, Shenzhen
Legal Representative: Huang Huixin
Customer Support Email: service@orvanp.com

Terms of Use

These Terms of Use establish the conditions for accessing and using the Orvanp™ website.

By visiting this website, users agree to follow these terms and respect the guidelines described below.

Orvanp™ aims to provide customers and visitors with a professional, secure, and transparent website environment.

Website Access

Users may access Orvanp™ for lawful and personal purposes.

By using this website, users agree to:

• Respect website functions and available information.

• Use website resources responsibly.

• Follow these Terms of Use.

• Avoid actions that may interfere with website operation.

Acceptable Use

Users must not:

• Attempt unauthorized access to website systems.

• Introduce harmful materials or interfere with website functions.

• Copy or misuse website content without permission.

• Use website resources for improper purposes.

• Create activities that may negatively impact other users.

Orvanp™ may take appropriate measures to protect website operation and maintain a reliable online environment.

Website Content

The content displayed on Orvanp™, including text, images, brand materials, and website design elements, is provided for information and service purposes.

Users should not:

• Reproduce website content without authorization.

• Modify or distribute protected materials.

• Misuse brand-related information.

Orvanp™ continuously updates website content to improve clarity and customer experience.

User Responsibilities

Users are responsible for ensuring that information provided through communication channels is accurate and complete.

When contacting Orvanp™, customers should provide:

• Correct contact information.

• Clear descriptions of requests.

• Relevant supporting details.

Complete information helps our team provide more effective assistance.

Website Availability

Orvanp™ works to maintain stable website access.

Temporary interruptions may occur due to:

• Website maintenance.

• Technical improvements.

• System updates.

• External circumstances.

We make reasonable efforts to maintain website availability and improve service reliability.

Customer Support

Customers may contact Orvanp™ through:

Customer Support Email:

service@orvanp.com

Customer Service Phone:

+86 17683965726

Customer Service Hours:

Monday to Friday, 8:00 AM – 10:00 PM

Customer Support Response Time:

Within 3 business days.

Related Policies

Users are encouraged to review the following Orvanp™ policies:

• Privacy Policy.

• Shipping Policy.

• Return Policy.

• Terms of Service.

These documents provide additional information regarding website services and customer support standards.

Business Information

Brand Name: Orvanp™

Legal Company Name: Shenzhen Yuechen Technology Co., Ltd.

Business Address: Room 698, North Block, CEC Lighting R&D Center, No. 010 Keji South 12th Road, High-tech Zone Community, Yuehai Subdistrict, Nanshan District, Shenzhen

Legal Representative: Huang Huixin

Customer Support Email: service@orvanp.com

Final Contact Information

For questions regarding these Terms of Use, customers may contact:

Customer Support Email:

service@orvanp.com

Customer Service Phone:

+86 17683965726

Customer Service Hours:

Monday to Friday, 8:00 AM – 10:00 PM

Orvanp™ remains committed to maintaining a clear, responsible, and transparent website experience for all visitors.