Contact Us

Orvanp™ is owned and operated by Shenzhen Yuechen Technology Co., Ltd.

Legal Company Name: Shenzhen Yuechen Technology Co., Ltd.
Business Address: Room 698, North Block, CEC Lighting R&D Center, No. 010 Keji South 12th Road, High-tech Zone Community, Yuehai Subdistrict, Nanshan District, Shenzhen
Legal Representative: Huang Huixin
Customer Support Email: service@orvanp.com

Contact Us

Orvanp™ welcomes customer questions, service requests, and general inquiries.

We believe that effective communication is an important part of providing a trustworthy online experience. Our customer support team is available to assist customers with product questions, website-related concerns, service information, and after-sales requests.

Customer Service Information

Customer Support Email:

service@orvanp.com

Customer Service Phone:

+86 17683965726

Customer Service Hours:

Monday to Friday, 8:00 AM – 10:00 PM

Customer Support Response Time:

Within 3 business days

How We Can Help

Customers may contact Orvanp™ for assistance with:

• Product information questions.

• General website inquiries.

• Shipping-related concerns.

• Return and refund requests.

• Service support matters.

• Other questions related to Orvanp™ services.

When contacting our support team, customers are encouraged to provide clear information about their request, including relevant details that may help us better understand the situation.

Communication Guidelines

To help our team provide efficient assistance, customers may include:

• Full name.

• Contact information.

• Description of the request.

• Supporting details when necessary.

Providing complete information allows our team to review inquiries more effectively and provide appropriate assistance.

Business Information

Brand Name: Orvanp™

Legal Company Name: Shenzhen Yuechen Technology Co., Ltd.

Business Address: Room 698, North Block, CEC Lighting R&D Center, No. 010 Keji South 12th Road, High-tech Zone Community, Yuehai Subdistrict, Nanshan District, Shenzhen

Legal Representative: Huang Huixin

Customer Support Email: service@orvanp.com

Customer Service Phone: +86 17683965726

Customer Service Hours: Monday to Friday, 8:00 AM – 10:00 PM

Orvanp™ is committed to maintaining open communication channels and providing customers with professional support through reliable service methods.